You’re having a coffee break with your colleague, who is suddenly talking about “DesignOps” as the new trend and you find yourself nodding your head while you’ve never heard of it. Anything to avoid passing off as clueless, right? My journey with this topic started with a simple post-it with “DesignOps” written on it, and my boss, smiling. “Here’s your big task, enjoy.” After some months conducting research and running some interviews, I’ve been able to gather enough material to grasp what DesignOps entails.
Here is the synthesis.